Privacy Policy
Introduction
At Smart Car, we are committed to protecting your privacy and ensuring that your personal information is used in a lawful and secure manner. This Privacy Policy applies to all services we provide, whether through our website, mobile applications, or offices.
1. Collection of Personal Information:
We collect the following information when you register or use our services:
- Personal Information: Such as your name, national ID/residency number, date of birth, and driver’s license number.
- Contact Information: Including phone number, email address, and physical address.
- Payment Information: Such as bank card details or transfer information.
- Vehicle Information: Including car preferences, booking history, and pickup/drop-off locations.
2. How We Use the Information:
The information we collect is used for the following purposes:
- Processing car bookings and providing the requested services.
- Improving the quality of our services and customer experience.
- Ensuring compliance with legal and regulatory requirements.
- Communicating with customers regarding promotions or service updates.
- Analyzing data to enhance performance and services.
3. Sharing of Information:
We maintain the confidentiality of your personal data and only share it in the following circumstances:
- With Trusted Third Parties: Such as insurance companies or payment processors, to deliver the requested services.
- Under Legal Obligation: If required by competent authorities in accordance with applicable laws in Saudi Arabia.
- For Company Protection: To prevent fraud or misuse of our services.
4. Information Protection:
We take appropriate security measures to safeguard your information from unauthorized access, modification, or deletion, including:
- Utilizing encryption systems to protect data during transmission.
- Storing data on secure servers.
- Continuous monitoring of systems to detect any potential threats.
5. Customer Rights:
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You have the right to:
- Access your personal data that we have collected.
- Request updates or corrections to your data if it is inaccurate.
- Request deletion of your data within the limits of applicable laws.
- Object to the use of your data for marketing purposes.
6. Cookies:
Our website uses cookies to enhance your experience. You can control cookie settings through your browser; however, this may affect the functionality of certain services.
7. Policy Updates:
Smart Car reserves the right to update this Privacy Policy from time to time to comply with legal requirements or improve our services. We will notify you of any significant changes via email or our website.
8. Contact Us:
If you have any questions regarding this Privacy Policy, you can reach us through:
- Email: info@smart-car.co
- Phone: +96692002423
- Address: [Smart Car’s Main Office Address]
By using our services, you agree to this Privacy Policy.
